Assessment
Assistive technology – assessment covers assessment of the person’s need for assistive devices, including software.
Equipment
Assistive technology – equipment covers:
- Equipment rental during a trial period, customization, training and technical assistance
- Maintenance, repair of devices and rental of equipment during periods of equipment repair
- Most appropriate selection of a product from the available options
- Ongoing training and evaluation for the person and caregiver about the product.
Remote support is the provision of a covered service by a staff member or caregiver who is at a remote location and is engaged with the person through enabling technology that uses live, two-way communication.
Remote support as a method of service delivery is covered when it:
- Is chosen and preferred as a service delivery method by the person or their guardian (if applicable).
- Appropriately meets the person’s assessed needs.
- Is provided within the scope of the service being delivered.
- Is provided as specified in the person’s support plan.
The remote support method of service delivery does not affect:
- The covered service’s licensing requirements.
- The alternative overnight supervision technology (AOST) licensing requirements.